Terms and Conditions – RecordPusher

Last updated: [01.04.2025]

1. Company Information

RecordPusher ApS
Vesterbro 19
5000 Odense C
CVR: 34600940
Email: recordpushervinyl@gmail.com
Website: https://recordpusher.com

2. Prices

All prices on the website include Danish VAT (25%) unless stated otherwise. Prices are listed in Danish Kroner (DKK) and may change without prior notice.

3. Ordering

Once you place an order, you will receive an order confirmation via email. This confirmation is a receipt of your order, not a final acceptance. A binding agreement is only made when you receive a shipping confirmation.

4. Payment

We accept the following payment methods:

  • Visa
  • Mastercard
  • MobilePay
  • PayPal

No fees are charged for payment.

5. Shipping and Delivery

We ship orders within 1–5 business days unless otherwise stated.

Delivery time:
Denmark: Approx. 1–5 business days
International (including EU): 5–19 business days

Shipping costs are calculated at checkout.

If a product is out of stock, we will contact you by email.

6. Returns and Cancellations

You have a 14-day right of withdrawal from the day you receive your item.

To use this right:

  • Notify us via email at recordpushervinyl@gmail.com
  • Return the item in the same condition as received
  • You are responsible for the return shipping cost

Refunds are issued within 14 days after we receive the item.

You may not return sealed vinyl records that have been opened.

7. Warranty

According to Danish law, you have a 24-month warranty on all products. If a product is defective or damaged, please contact us as soon as possible.

Send documentation and pictures by email to recordpushervinyl@gmail.com.

8. Complaints

If we are unable to resolve your issue, you may file a complaint with:
Nævnenes Hus
Toldboden 2
8800 Viborg
Website: https://naevneneshus.dk

EU residents may also use the European Commission's online dispute platform: https://ec.europa.eu/consumers/odr

9. Privacy Policy

Please refer to our Privacy Policy for information on how we handle your personal data.